Shipping Policy
We at ownvv know how important it is to get your orders to you fast and in top shape. We take great care to package and send your order properly because of this. You can be confident that we are making every effort to deliver your order to you as quickly as possible. Please take into consideration any holidays that can affect shipping times.
Shipping Cost:
Australia, Canada, US (United States), Rest Of the World.
Free Shipping Apply – ( condition- $75.00 and up payment )
Standard Delivery- (Condition- $0.00 to $75) ( Cost- $5.00)
Expedited Delivery ( Cost- $10.00)
Order Processing and Transit Times:
- Order Processing: Our commitment is to process and ship your order within 1 to 3 business days.
- Transit Time:
- Standard Delivery :After your order is shipped, the estimated delivery time is between 7 to 15 business days.
- Expedited Delivery : After your order is shipped, the estimated delivery time is between 5 to 7 business days.
Please note that these are estimated times and can be subject to variations due to external factors such as carrier delays or weather conditions.
The actual arrival time of products = Processing Time + Transit Time
Order Cut-Of Time:
Order cut-off time 05:00 PM (GMT-05:00) Eastern Standard Time (New York)
Delivery Terms:
We mainly use DHL, USPS, UPS, and FedEx, to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider. You'll receive a tracking number within 24 hours so you can follow the progress of your order.
If you do not receive tracking information from us within 2 business days of your order, feel free to follow up with us at info@ownvv.com.
Can I change the shipping address after placing an order?
We will start working immediately after your order. Unfortunately, We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 48 hours of placing your order at info@ownvv.com.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: info@ownvv.com.
Order Tracking:
To track an order, you can track the order by visiting the Tracking Order page and entering the tracking number or order number and email.
Undeliverable packages:
In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.
Please contact our customer service team for any shipping-related issues:
info@ownvv.com.